For full booking terms and conditions please click here

Legal Information

  • Playhouse is part of Revolution Bars Group plc.
  • Company Number: 08838504
  • Revolution Bars Group plc is a UK based company whose registered office is 21 Old Street, Ashton-under-Lyne, Tameside. OL6 6LA.

 

Customer Feedback

  • If you wish to speak to a member of the Playhouse Bars team, please contact us at Marketing@revolutionbarsgroup.com

 

Consumer Safety 

 

  • At Playhouse Bars, the safety of our teams and customers is paramount. Playhouse Bars operate a minimum check 21 policy. If you are lucky enough to look younger than 21 then please be prepared to prove your age with valid and current identification. This can be either a UK driving licence, passport or PASS identification card bearing the PASS hologram. Some bars may operate a check 25/30 policy so if in doubt please check with the bar you are visiting.
  • Many Playhouse Bars, in conjunction with local authority guidance, operate an ID seizure policy whereby false ID will be confiscated and handed over to the police. Playhouse Bars bars support the responsible consumption of alcohol and reserve the right to refuse service to customers who are, or appear to be, intoxicated.
  • Tap water is freely available in all our bars upon request. A random search policy of all customers may be implemented depending on prevailing conditions, risk assessment or police advice. Playhouse Bars operate a zero-tolerance policy on drugs. Customers suspected of dealing or using drugs will be asked to leave the premises immediately.
  • Customers are advised that Playhouse Bars work continually with local authorities to ensure our venues are fully complaint on all aspects of health and safety and crime and disorder.
  • CCTV is in operation in all Playhouse Bars bars.

 

Order at Table, Refunds & Cancellations

  • You must be aged 18 years or over to purchase alcohol in the UK. You will be refused service if you are unable to produce appropriate photo identification if requested and no refund will be issued. You must place your order and have a confirmation before last orders, or you will not receive your items but you will still be charged. By placing your order you are confirming that your order will be processed before the cut off time and that you forfeit the right to a refund if you do not follow this. It is not possible to amend or cancel orders once they are placed. If you have any problem with your order or payment please contact a member of staff for assistance. All products and offers are subject to availability. We may offer alternative products or a refund where appropriate at our discretion. We maintain sole discretion to refuse service to any individual in the pursuit of safety or adhering to local licencing objectives. In the event service is refused offering a refund will be at our discretion. While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel and refund any order that is based on inaccurate information. Refunds may take between 3 and 10 working days depending on your bank. These terms do not affect your legal rights as a consumer to cancel certain contracts under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

 

Allergen Information

  • Our food is prepared in our busy kitchens (not a big factory with segregated production lines) so we really can’t guarantee any of our food is allergen-free or that the risk of cross-contamination has been completely eliminated. In order to ensure your safety, if you do have any allergies or intolerances it is important that you tell us before you order each and every time you visit.
  • Playhouse Bars Alllergen Information can be downloaded here

 

Bottomless Brunch

  • Bottomless Brunch is any Bottomless pizza plus unlimited drinks from the selection on the Bottomless Brunch menu. You have 1.5 hours from the time of your order being taken to enjoy your Bottomless Brunch. Your drink must be finished before ordering your next from the selection.
  • Last orders are taken 15 minutes before the end of your 2-hour brunch session, no further orders are taken after this time.
  • We reserve the right to restrict alcohol to the person and/or party should we deem it necessary. Refunds are at management’s discretion. The whole table must be taking part in the offer. Local Government restrictions apply.
  • Drink upgrades are available as stated in the Bottomless Brunch menu for £10 per person to premium drinks. Boozeless Brunch is available at £20pp. To upgrade drinks, everyone in the party must also upgrade. Bottomless
  • It is your responsibility to provide allergies or dietary requirements to your chosen venue. You can find all allergen information on the Playhouse website.
  • Brunch food and drinks menus are subject to change. Please ask for the most up-to-date menu when booking in your visit with your chosen venue.
  • A 3-day cancellation policy applies.
  • Alcohol is only available to those aged 18 years and over. Management reserves the right to refuse service or entry.
  • This offer is run by Playhouse Bars, 21 Old St, Ashton-under-Lyne, Tameside, OL6 6LA. Playhouse Bars reserves the right to amend these rules at any time. Playhouse may also create rules which will apply to a specific offer only.
  • These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. R.O.A.R. E&OE

 

Club and Society sponsorship terms and conditions

  • Any club/society members must have an agreement with the Sales Person at Playhouse in order to claim, pre booking your group is preferred.
  • Members must make a purchase before redeeming the offer.
  • Members have access to 2 free slices of (il Classico, Truff Love, Pep Talk) Pizza – Per person per month OR ‘Free Gaming’ which includes up to 3 Races on the Raceway per person, per month.
  • To redeem the offer please add ‘CLUB SOCIETY MEMBER’ to the special requests section during the booking process, to receive vouchers on arrival. (1 voucher for 1 slice OR 1 voucher for Raceway Gaming).
  • Management reserves the right to remove this offer at any time
  • Any misuse of this offer will result in removal of the offer availability to your club/society.
  • Any questions please email playhousenul@playhouse-bars.com 

 

Happy Hour

  • The offering within Playhouse Newcastle Under Lyme is 2-4-1 cocktails, £3 pints of Amstel and Orchard Thieves. The timings for these offers may differ and can be found on each bar’s info page. https://playhouse-bars.com/
  • The offering within Playhouse Northampton Bar is 2-4-£12 cocktails, £3 pints of Amstel and Orchard Thieves. The timings for these bars differ and can be found on each bar’s info page.
  • This offer is not valid on Bank Holidays and during the month of December.
  • Both cocktails must be the same.
  • This offer is run by Playhouse Bars of Revolution Bars Group, 21 Old Street, Ashton-under-Lyne, Tameside. OL6 6LA.Playhouse Bars reserves the right to amend these rules at any time. Playhouse Bars may also create rules which will apply to a specific offer only. These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. B32

 

Slice Sundays

  • The offer includes one slice of Il Classico pizza for £1.50 OR one slice of Pep Talk pizzas for £2.
  • The offer is only available on Sundays, all day.
  •  This offer is not valid on Bank Holidays and during the month of December.
  • Not be used in conjunction with any other offer.
  • This offer is run by Playhouse Bars of Revolution Bars Group, 21 Old Street, Ashton-under-Lyne, Tameside. OL6 6LA.Playhosue Bars reserves the right to amend these rules at any time. Playhouse Bars may also create rules which will apply to a specific offer only. These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

 

Kids Offer – £5

  • This offer is valid anytime
  • Please check with your server the correct price point before ordering.
  • Meal deal includes – A slice, scoop, and soft drink. The pizza included is Truff Love, il Classico, and Pep Talk. Soft drinks are cordial & water or soda.
  • This is not to be used in conjunction with any other offer.
  • Management decision is final.

 

Tappy Hour

  • The offer is in addition to the Happy Hour offer above and includes 50% gaming during Happy Hour when guest is in possession of a PHun card. PHun cards are required to be topped up with credit at the bar. Available only in Newcastle under Lyme.
  • This offer is not available in our Northampton Playhouse site.
  • Tappy Hour offering isn’t available during the month of December.
  • This offer is run by Playhouse Bars of Revolution Bars Group, 21 Old St, Ashton-under-Lyne, Tameside, OL6 6LA.
  • Playhouse Bars reserves the right to amend these rules at any time. Playhouse Bars may also create rules which will apply to a specific offer only.

 

Social Media Competitions

  • Entrants must be 18 years of age or over for any competition run on the Playhouse Bars social media channels. Winners must satisfy the conditions outlined in the competition post, and enter via the mechanics detailed, within the stipulated time frame. Competitions and prizes may not be available at every bar or may change dependent on bar location. Please check the social media competition post for details.
  • Prizes cannot be redeemed in conjunction with any other offer. Playhouse Bars and Revolution Bars Group reserves the right to refuse service or change the prize at any time and reminds all customers to please drink responsibly.

Show Us Your Tots 

  • Winner will receive one free portion of tater tots including Plain, Pizza, Korean and Truffle on the following days: Tuesday – Sunday until 10pm in Northampton and Thursday – Sunday until 10pm in Newcastle-Under-Lyme.
  • Prize is up to management discretion and we reserve the right to withdraw at any time.
  • Subject to availability.
  • Cannot be exchanged for cash and cannot be redeemed in conjunction with any other offer.
  • Prize is valid on the aforementioned days from 1st November 2023 until 1st November 2024.
  • Winner will be chosen at random.

Free Pizza Flyer

  • The ‘free slice’ available will be up to management discretion and we reserve the right to withdraw this offer anytime.
  • Please discuss any allergies with the team before consumption.
  • 1 free slice per customer per day. Subject to availability.

 

Free Shot Voucher

  • Anyone using this voucher must be 18 years of age or over.
  • We remind all customers to please drink responsibly.
  • The ‘shot’ available will be up to management discretion and we reserve the right to withdraw this offer anytime. Please discuss any allergies with the team before consumption. 1 free shot per customer, per day.

 

Feed It Back – Free Cocktail

  • You will receive an email, as you requested a voucher to be sent to you after providing feedback following a recent pub or restaurant visit.
  • The voucher will entitle you to 1 free cocktail at the bar you left your feedback for only. No further vouchers will be sent in relation to this visit.
  • This voucher is only valid in England and Wales. Your email address will not be used for any other purpose unless you subscribed to the venue’s newsletter during the feedback process.
  • Your comments and/or photo uploads given within your feedback, may be used anonymously for the venue’s marketing purposes. Your personal data (e.g. email address and name) will not be used and will remain strictly private.

 

emmaTerms & Conditions